About KCI and Turbo Way
In The Beginning…
When the former owners of Turbo Way elected to discontinue all operations, KCI, Inc. (already being the contracted developer/manufacturer), seized the opportunity to buy Turbo Way and make some long needed improvements and price adjustments.
In July of 2002 we pursued an aggressive redesign of the ramp products. With the aid of Horizon, Comair, ASA, America West and Mesa Air Group, we spent several months addressing several improvements and modifications. These included our products’ wind stability, brakes, weight, towing, handrails, locator rod, polyurethane rubber foam filled wheels and several other areas where we saw opportunities to make advancements in safety, strength, and ease of use. At the same time, we were able to significantly reduce the entire cost of production.
In 2008, KCI finalized the acquisition of Adaptive Engineering’s Aviation Division. We immediately began to review the Adaptive product line and identify areas needing improvement. After several months, we had found ways to reduce manufacturing costs, as well as improve overall product quality and reliability. These revisions and improvements culminated in the creation of an incredibly refined and diverse product line, which are virtually maintenance free after initial setup.
As a result, we have taken orders for, produced, and shipped, hundreds of new ramps for customers across the United States, Mexico, Canada, Japan, Taiwan and beyond.
In addition to standard passenger boarding ramps, we now produce a variety of other GSE solutions, including solutions for Jet Bridge to Ground Level transitions, Passenger Boarding Stairs, Crew Service Stairs, Jet Way Adapters and Carry on Carts.
Great Customer Service…
At KCI, we understand that having a great product is only the first step in having a great relationship with our customers. Great customer service is built into every product we produce. We can provide technical support in a variety of formats including on-site support and we will not allow anything to stand in the way of fast, friendly and effective product support. Check our references in this site, you’ll see that our commitment to customer service is second to none.
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